//Franchise http://crm.opennetworks.com/references/resource?onRN01=7YVYTAlu.0lyOCMxOTmsbAlu.U3lZCW0MExidXg3R4WFg4aN //Customer http://crm.opennetworks.com/references/resource?onRN01=7YVYTAlu.0lyOCMxOT1sbAlu.U3lZCW0MExidXg3R4WFg4aN